With 14 million installations in its first 24 hours, Windows 10 is looking like a hit.
But one big question remains: Why would Microsoft give Windows 10 away for free?
Here's one possible answer. And it should keep Google awake at night.
Google gives you all of its
goodies for free, from search to Gmail to YouTube, because it wants to
harvest your personal data and use it to serve you more ads.
Meanwhile, with Windows 10,
Microsoft is trying something a little different. Rather than treating
the operating system itself as the cash cow, as it used to, it's now all
about subscription services, micro-transactions, and all kinds of other ways it can make money off of you.
One of those moneymaking methods is advertising. Mostly search advertising on Bing. (Microsoft recently offloaded its display-ad business.)
By default, Microsoft collects a
whole bunch of information from you and anonymously shares it with
advertisers. If you sift through Microsoft's privacy statements, that
includes the content of emails, instant messages, documents uploaded to
OneDrive, the searches you do with Bing, and so on.
It's not super-different from what Google does, and nothing here is especially sinister by that standard.
But a lot of these
services — these potential sources of personal information — are baked
in to Windows 10. If Microsoft ships 1 billion Windows 10 devices in
three years, as it hopes to do, that's a lot of personal information to
sell ads against.
Google got where it is by giving
customers a whole bunch of useful tools that work on just about any
device that they have, all tied together by one account that makes it
easier to track them across devices.
Similarly, Microsoft is making
all of its best stuff — Office, Outlook, even the Cortana digital
assistant that comes with Windows 10 — available for free on Android and
iOS, requiring just a Microsoft login. Microsoft can sell
hyper-accurate information to advertisers, because you'll be using your
same account on desktop and mobile alike.
And speaking of Cortana, the
whole sales pitch there is that it gets smarter the more that you use
it, presenting you with ever more relevant news, links, and information.
Of course, that also means that
Microsoft learns even more about you, and can deliver that to
advertisers. Plus, Cortana and the new Edge browser both use Bing as the
default search engine, goosing up the number of actual ads it delivers
to users.
In short, despite being way behind in search market share, Microsoft
hasn't given up on Google's game: providing lots of web services that it
can turn into a profitable advertising business. And Windows 10 itself
could be the secret weapon that makes it a credible threat to the Google
advertising empire.
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